Pwll-y-Faedda Privacy Notice

Your privacy is important to us

Our contact details

Name: Chris Conwell t/a Pwll-y-Faedda Bed & Breakfast

Address: Pwll-y-Faedda, Erwood, Builth Wells, LD2 3YS

Phone Number: 07977 484757

E-mail: privacy@pwll-y-faedda.co.uk

What type of information we have

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

You have asked us to contact you regarding accommodation.

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting privacy@pwll-y-faedda.co.uk

What we do with the information we have

We use the information that you have given us in order to contact you regarding accommodation.

We may share this information with a payment processor such as PayPal to facilitate payment.

How we store your information

Your information is securely stored at a secure data centre in the UK.

We keep your contact and transaction details for six years. We will then dispose of your information by anonymising that information.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at privacy@pwll-y-faedda.co.uk if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Pwll-y-Faedda B&B is closed until further notice

Due to the government advice regarding Coronavirus COVID-19 "social distancing" and to ensure the safety of our guests, ourselves and in particular our elderly family and friends we have closed our accommodation until further notice.